PRIVACY POLICY

Privacy Policy

Thank you for choosing Indus Worldwide for your shopping needs. We are committed to delivering quality products to your doorstep efficiently and reliably. Please review our shipping policy for a seamless shopping experience:

1. Order Processing:

   • Orders are processed within 1-3 business days from the date of purchase, subject to the availability of stock.
   • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods:

   • We utilize trusted courier services to ensure safe and timely delivery of your orders.
   • Shipping within India is currently our primary service.

3. Delivery Timeframes:

   • Estimated delivery times within India typically range from 3-7 business days.
   • Delays may occur due to unforeseen circumstances or during peak seasons. We appreciate your patience in such situations.

4. Shipping Costs:

   • Shipping costs within India are calculated based on the total weight of your order and will be displayed during the checkout process.
   • We may offer promotional shipping rates or free shipping for orders meeting specific criteria. Please refer to our website for current offers.

5. Tracking Information:

   • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
   • You can track the status of your order by entering the provided tracking number on our website or the courier service's tracking portal.

6. Delivery Address:

   • Please ensure that the delivery address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses.

7. Delivery Attempts:

   • If you are unavailable to receive your package at the time of delivery, the courier service may attempt delivery on subsequent days or leave a notification for you to arrange for re-delivery or pickup from a designated location.

8. Lost or Damaged Shipments:

   • In the rare event that your shipment is lost or damaged in transit, please contact our customer service team immediately for assistance. We will work with the courier service to resolve the issue and ensure that you receive a satisfactory outcome.

9. Contact Us:

   • If you have any questions or concerns regarding our shipping policy or your order's delivery status, please feel free to contact our customer service team at

     Indus Worldwide,

     Prakrutimaa Resources Private Limited, Abhay Palace, Lunahar, Salipur, Cuttack-754202, Odisha, India.

     Email: care@prakrutimaa.com

     Contact: 7377889988

By placing an order with Indus Worldwide, you acknowledge that you have read, understood, and agree to abide by the terms of this shipping policy.

Thank you for choosing Indus Worldwide! We appreciate your trust in us.